Terms of Service

1. Detailed description of goods and/or services
Lombard Tyres Pty Ltd is a business in the Tyre Retail and Wholesale industry that retail and wholesale tyres and other fitment services

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 – 7 days. All Tyres should be fitted on a selected date at a selected branch. Delivery will only be offered for special promotions and will be with a 10-15 working days lead time. Delivery will be at a fixed cost of R517.50 nationwide.

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Lombard Tyres Pty Ltd is subject to availability. In cases of unavailability, Lombard Tyres Pty Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 7 % administration fee.

5. Customer Privacy policy
Lombard Tyres Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Lombard Tyres Pty Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Lombard Tyres Pty Ltd via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Lombard Tyres Pty Ltd separately from card details which are entered by the client on DPO Payfast secure site. For more detail on DPO Payfast refer to www.payfast.co.za or support@payfast.co.za 

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10. Responsibility
Lombard Tyres Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Lombard Tyres chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Lombard Tyres Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Lombard Tyres Pty Ltd based in South Africa trading as Lombard Tyres Pty Ltd and with registration number 2009/020108/07. Directors: CM Lombard and S. Kruger.

14. Lombard Tyres contact details
Company Physical Address: 5 Spyker Street, Boltonia, Krugersdorp, 1740
Email: info@lombardtyres.com

Telephone: 011 951 5900

PayFast (Pty) Ltd
Registration no: 2007/011558/07